Lemon212 Terms & Conditions – Platform Usage Rules

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and lemon212 ("Platform," "We," or "lemon212"). This Agreement applies to all services, games, features, and content available on the lemon212 platform, including but not limited to Sports Betting, Live Casino, Slots, fish shooting games, esports, and all related features.

The minimum age to use lemon212 services is 18 (eighteen) years of age. By using this platform, you represent and warrant that you have reached the legal age stated above. lemon212 reserves the right to request age verification at any time, and failure to provide valid verification constitutes sufficient grounds for account closure.

Users are fully responsible for ensuring that their use of lemon212 services does not violate any laws or regulations applicable in their jurisdiction. lemon212 is not responsible for any legal consequences users may face in connection with their use of the platform in their respective regions.

Each individual is only permitted to have one active account at lemon212. Holding more than one account in any form — including using different identities, phone numbers, email addresses, or payment methods — is a serious violation that will result in the closure of all related accounts and freezing of all balances within them.

At the time of registration, you are required to provide accurate, complete, and up-to-date information. Required information includes your full name as per official identification, an active phone number, and a valid email address. lemon212 reserves the right to block any account found to be using false or unverifiable information.

The identity verification process (KYC – Know Your Customer) must be completed before making your first withdrawal. Documents that may be requested include:

• Valid National Identity Card (KTP)
• Selfie with ID card
• Proof of ownership of the registered bank account or e-wallet

KYC data provided will be handled in accordance with Privacy Policy lemon212 and will not be shared with third parties without the member's consent, except as required by regulation or order of a legal authority.

Lemon212 accepts deposits via a variety of local payment methods, including bank transfers (BCA, Mandiri, BNI, BRI), e-wallets (GoPay, OVO, DANA, LinkAja), and other digital methods listed on the deposit page. All deposits are processed automatically 24 hours a day, 7 days a week.

The minimum deposit amount is Rp 10.000 (or equivalent in another currency as specified by the platform). There is no maximum deposit limit for fully verified accounts; however, transactions above a certain amount may require additional verification.

All funds deposited into a lemon212 account must originate from a bank account or payment method registered in the member's own name. Deposits using funds belonging to others, third-party credit cards, or sources whose ownership cannot be verified are not allowed and will result in funds being frozen.

Withdrawals can be made at any time by members who have completed KYC verification. Withdrawals can only be processed to the same payment method used for the original deposit, as part of our security procedure to prevent money laundering.

Withdrawal processing times vary depending on the selected method:

• Local Bank Transfer: Generally processed within 15 minutes up to a maximum of 3 hours for transactions outside normal bank operating hours
• E-Wallet (GoPay, OVO, DANA): Usually credited within 5–15 minutes

Lemon212 reserves the right to delay withdrawal processing if there are indications of suspicious activity, unresolved disputes, or incomplete identity verification. Members will be notified of any delay via their registered account or email.

All bonuses and promotions offered by lemon212 — including first deposit bonuses, cashback, referral bonuses, event promotions, and VIP rewards — are subject to specific terms and conditions stated in each offer. These include but are not limited to rollover (turnover) requirements, time limits, eligible games, and maximum bonus withdrawal limits.

Some general principles that apply to all lemon212 bonuses:

• Bonuses are valid for one account per individual, per household, per device, and per IP address
• Bonuses cannot be combined with one another unless explicitly stated
• Lemon212 reserves the right to cancel bonuses obtained through irregular means or in violation of the spirit of the promotion
• Winnings from bonuses that have not met the rollover requirements cannot be withdrawn until the conditions are fulfilled
• Unused bonuses within the specified time limit will automatically expire and be forfeited

All games available on lemon212 use a Random Number Generator (RNG) system certified by an independent body and regularly audited. Game outcomes cannot be manipulated by the platform or players.

For Sports Betting, the applicable odds are those displayed at the time the bet is confirmed. lemon212 reserves the right to void bets under the following circumstances:

• A technical error causing materially inaccurate odds
• Match cancelled before it begins and not rescheduled within 48 hours
• Confirmed match-fixing or result manipulation by the relevant sports authority

Confirmed bets are final and binding except under the conditions explicitly stated above. Bet cancellation claims citing "accidental click" or "wrong selection" will not be accepted.

Members are fully responsible for maintaining the confidentiality and security of their account login credentials, including username and password. lemon212 strongly recommends using a strong password (minimum 8 characters, combining uppercase, lowercase, numbers, and symbols) and enabling two-factor authentication (2FA) available in the account panel.

All activity carried out through a member's account — including bets, deposits, withdrawals, and settings changes — is considered to have been performed by the rightful account owner. If you suspect unauthorized access to your account, contact lemon212 customer support immediately and change your password.

Lemon212 will never request your account password via email, chat, or any other communication channel. If anyone claiming to be lemon212 asks for your password, ignore them and report it to our support team.

Lemon212 reserves the right to suspend, restrict, or close a member's account at any time without prior notice if there is evidence or reasonable suspicion of the following:

• Violation of these Terms and Conditions
• Owning more than one account
• Use of false identity or misleading information
• Collusion, use of bots, or any other form of cheating
• Activity suspected to be related to money laundering
• Abuse of bonus or promotion systems
• Abusive or disrespectful behavior toward lemon212 staff

In cases of suspension due to investigation, the account balance will be temporarily held until the investigation is complete. If no violation is found, the balance will be restored and the account reinstated. If a violation is confirmed, the balance may be permanently frozen in accordance with the severity of the breach.

Members who wish to voluntarily close their account may submit a request via live chat or the account settings menu. Any remaining balance will be processed for withdrawal once all requirements are met.

Lemon212 is committed to protecting the privacy and personal data of all members. Data collection, processing, and storage are carried out in accordance with our applicable privacy policy and 256-bit SSL encryption standards used for all data transmissions.

Personal data collected is used solely for platform operational purposes: identity verification, transaction processing, fraud prevention, and service improvement. Data will not be sold or rented to third parties for commercial purposes.

For full details on how we collect, use, and protect your personal data, please read Privacy Policy lemon212 which forms an integral part of this agreement.

Lemon212 provides its services "as is" and makes no guarantee of uninterrupted platform availability. While we make every effort to keep the platform running 24/7, scheduled maintenance or unexpected technical disruptions may occur.

Lemon212 is not responsible for any loss or damage arising from:

• Unstable internet connection on the member's end
• Betting decisions made based on inaccurate information from third-party sources
• Financial losses resulting from betting activity, which is a risk borne entirely by the member
• Unauthorized account access resulting from security negligence on the member's part

Lemon212's maximum liability to members under any circumstances shall not exceed the actual balance held in the member's account at the time the disputed incident occurred.

Lemon212 reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. The latest version will always be available on this page with the update date shown at the top of the document.

By continuing to use lemon212 services after changes are published, you are deemed to have accepted and agreed to the updated terms. If you disagree with the changes, you have the right to stop using the services and request account closure.

For material and significant changes, lemon212 will endeavor to notify members via email or in-platform notification with reasonable advance notice before the changes take effect.

This agreement is governed by and interpreted in accordance with the laws of the jurisdiction in which lemon212 is registered. Disputes arising from or related to the use of lemon212 services must be resolved through the following mechanisms in order:

• Direct negotiation: Member submits a complaint through the lemon212 customer support team and allows a reasonable timeframe for resolution
• Mediation: If negotiations do not result in a resolution within 30 days, both parties may engage a mutually agreed independent mediator
• Arbitration: As a last resort, disputes may be resolved through binding arbitration in accordance with the rules applicable in the relevant jurisdiction

For complaints regarding games conducted entirely on the platform, lemon212 has an internal audit team that will objectively review game logs and transaction history. The audit team's decision is final for disputes below the established threshold, and may be escalated to arbitration for higher-value cases.